Leading Developer of Auto-Dialers, Predictive Dialers, Telecomputers and Computer Dialing Applications |
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When you purchase the ATC-PC-DIALER-4 Auto Dialer or any other Telemarketing system from ATC, we want
to do all we can to help you become familiar with our autodialer program, as well as
successful, in the implementation of it into your business environment. We
therefore have spent much time in the development of a User friendly software program, as
well as incorporating an excellent system of Help files and pop up message boxes.
However, there still may be times when you still need help. Most often,
questions can be answered via e-mail or phone support.
When necessary to diagnose a system failure however, Technical support is available by Remote access! We request that you have PC Anywhere installed in your PC. You call our direct line to set up a time to connect with Technical support. Tech Support will call back via direct hookup to your PC, where you have our program installed. Through Remote access via "PC Anywhere", this will allow the technician to fix most problems immediately without having to ship your telephony equipment back. This has been an exciting aspect of our technical support program, as it has saved our customers time and money. Generally, most problems can be handled remotely and therefore there is No Down time, due to shipping etc... No matter if you have a question that is simple or very technical, don't be afraid to drop us a line via e-mail, or give us a call, OR Both! For our customers, we have a special FAQ page, where they can go and get the answer to the most common Frequently Asked questions! We are here to help, and since the ATC-PC-DIALER-4 auto dialer software was written and developed in house, it's our baby! We will take care of you better then any other company acting as a Re-Seller! We are located on the West coast in Redding California. Since time zones may vary, calls will be returned as promptly as possible, usually within 24 hrs. |
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